Description
WHO SHOULD ATTEND?
Managers, Supervisors, Superintendents and Specialists whose job involves decision-making
OBJECTIVES:
By the end of the workshop delegates will be able to:
- Understand the concepts of problem solving and decision making.
- Use the lateral thinking techniques.
- Apply problem analysis to implement plans successfully.
- Gain self confidence to deal with day to day issues, problems and challenges.
PROGRAMME DETAILS
Day One
- Introduction to Problem Solving and Decision Making.
- Generating Ideas in terms.
- Benefits of Systematic Idea Generation.
- Assessing your own creative potential.
- Developing the brain.
Day Two
- Problem solving process.
- The Problem Solving Wheel.
- Seven (7) principles of Creative Thinking
- Devices for Decision Making
- Case Study
Day Three
- Pareto Analysis.
- Approaches to productive thinking – Edward De Bono.
- Productive thinking approaches.
- Evans and Russel creative response to change.
- Listening and Questioning.
Day Four
- Model and Techniques, brain storming.
- Kepner and Tregoe’s rational approach.
- Chang & Kelly’s six (6) step approach to problem solving.
- Structuring and presenting ideas.
- Case Study.
Day Five
- Tony Buzan’s ‘Mind Mapping’ approach to issue analysis.
- Creative Focus.
- Eight (8) types of Creativity.
- Training, Expectation Setting
- Review of the Course
- Personal Action Plan.
