Description
SUITABLE FOR:
General Managers, Facilities Managers, Building & Maintenance Managers, Managers, Assistant Managers, General Superintendents, Superintendents, Senior Supervisors, those responsible for an outsourcing arrangement, or considering outsourcing some or all of their services and contract/commercial/admin. Services personnel.
OBJECTIVES:
By the end of the course, delegates will:
- Have learnt hard lessons from the facilities management experience to date
- Be able to develop effective asset maintenance and operational maintenance strategies
- Be able to develop effective asset management strategies
- Be able to select suppliers that are a good match for their company
- Be able to negotiate a customer friendly contract that allows the supplier flexibility to deliver
- Be able to keep a tight control of the supplier throughout the lifecycle of the contract
SUMMARY:
Day One
- Introduction to facilities management
Management of facilities
- Facility location consideration and layout
- Facility design – functional involvement
- Factors effecting equipment selection
- Case study
Strategic Planning
- Strategic asset infrastructure planning to optimise the match between facility and estate
Day Two
People and Information Management
- Business Management
- Information and communication
- Organisation and people
- Motivation
Asset Management
- Asset management – the provision of accurate and up to date information about the estate and its performance
- Asset performance improvement audit
- Case study
- Exercise
Day Three
Asset Maintenance and Operational Management
- Ensuring that existing estates and buildings are fully maintained and perform optimally under the constraint of limited resources and people
- Asset replacement consideration
- Maintenance strategies
- Reliability centred maintenance
Contract management
- Defining roles and responsibilities within the contract team
- Selecting the right supplier
- Monitoring and negotiating improvements to supplier performance
- In-house or outsource?
Day Four
Estate Management
- Understanding the Basics of Real Estate
- Leasing, Purchasing, Selling and the Art of Negotiation
- The Master Control Files and Support Services
- Insurance
- Tax
- Performance tracking, etc
- Real Estate Master Planning
Day Five
- Understand Property Market
- Introduction
- The operation of the market
- Real Estate Market Boom
- The Rental Market
- Case studies
