Description
SUITABLE FOR:
Managers, Superintendents, Engineers and those working with engineers that need to broaden their management knowledge.
OBJECTIVES:
By the end of the course, delegates will:
- Have a greater level of confidence in their ability to influence and take decisions.
- Have a broad view of business in general and their own business in particular.
- Have set themselves targets for personal development, against realistic time scale within the framework of their own and corporate objectives.
SUMMARY:
Organisations cannot afford to rely on functional specialists working in isolation for competitive success. Engineers need to deliver effective results working cross-functionally using all available resources. In order to create and capitalise on opportunities, Engineers must have a personal vision of what it takes to achieve competitive success in order to lead and develop their organisation. Topics to be covered include:
Day One
- The importance of knowing and understanding the organizations vision and mission statements and the organisations operating culture
- The definitions of business objectives, strategy and critical success factors
- Implementation strategy and potential problem solving preventative and contingency actions
- Are we really as good as we think we are? – Introduction to benchmarking and best practice
- The cornerstones of quality
- ‘Doers’ and ‘Managers’ in terms of technical competence and conceptual models
- Delegate complete a personality assessment questionnaire
Day Two
- Situational leadership styles and approaches
- Team performance
- Managing strategic change including S.W.O.T. analysis
- The management strategist and the characteristics of a ‘change agent’
Day Three
- Change – the transitional process
- The managers financial accountability
- Conflict and how to deal with it
Day Four
- Persuasion and influencing strategies
- Power centers
- Introduction to assertiveness
Day Five
- Introduction to personality profiling and discussion of job relevance
- Delegates receive individual feedback of their personality profiles
- Introduction of creativity, approaches and techniques including ‘mind mapping’