Description
WHO SHOULD ATTEND?
Supervisors in warehouse and distribution work environments, including operational staff responsible for handling of products/goods across supply chains.
OBJECTIVES:
By the end of the workshop delegates will:
- Recognise the importance of efffective incident investigation in creating a positive safety culture in the oil and gas environment
- Know the different human failure types and how they contribute to accidents
- Identify the lifecyle of an investigation and carry out an investigation following the lifecyle
- Understand what root cause analysis is and use it in their own investigations
- Understand that incident investigation and emergency planning are related and where they sit within the overall health and safety management system.
PROGRAMME DETAILS:
Introduction
- Review of basic terms – hazard, risk, incident, accident, near miss etc
- The benefits of incident investigation – why it’s so important
- Accident investigation as part of overall management systems ref OHSAS 18001,
- HSE 65 and MAPPs
- Statistical trends and models e.g. Heinrich and Bird
Human Factors, safety management and safety culture
- An overview of human performance management
- Human failure types – slips, lapses, mistakes and violations
- Failure models
- Barriers and cultures – spotting the early warning sins
- Leadership, worker Involvement and competency
Investigation Methods and descriptions
- Review of the different tools available e.g. ARCA – APOLLO Root Cause Analysis, Black bow ties, HFIT, TapRooT
- Descriptions of each and comparison between the various options
- Linking to safety technology principles such as FMEA and Fault tree analysis
Lifecycle of an Investigation Part 1 Investigation
- Reporting
- Investigation techniques and the investigation team
- Types of evidence – what and how to gather including taking witness statements
Lifecycle of an Investigation Part 2 Analysis
- Root cause analysis and recommendations
- Action planning and management
- Sharing information (learning from incidents for continuous improvement)
- Counting the Costs of incidents – reputational management and the financial implications of incidents
- Techniques for calculating the financial cost of accidents from the simple lost time accidents to major incidents
Emergency Planning
- The importance of MAPPs (major accident prevention policies) and emergency planning
- Key elements of emergency planning
- Testing the EP and ensuring the lessons from incidents feed back into MAPP and EP
Review and Close
- Review of key learning points
- Short quiz to test understanding
- Final questions and course evaluation
