Description
OBJECTIVES
By the end of the workshop delegates will have:
- The ability to plan a meeting and structure an effective agenda
- The ability to effectively manage the three phases of a meeting — before, during, and after
- Tools and structures to run an effective meeting
- The ability to successfully facilitate challenging situations
- An understanding of how to use strategies and techniques for dealing with difficult behaviors
- Checklists, tools, and formats for face-to-face and virtual meetings
WHO SHOULD ATTEND?
Managers, Supervisors, newly appointed or soon to be promoted Supervisors, and Team Leaders, those who wish to enhance their leadership, team building and individual performance management skills.
PROGRAMME DETAILS
DAY ONE
Introduction
- Why Have Meetings?
- Foundation Tools for Meeting Effectiveness
- Utilizing the Role of Scribe, Facilitator and Summary Presenter
- Challenges and Goals
- Team Requirements Exercise
- Mini-meeting Exercises
DAY TWO
Meeting Effectiveness
- How to Manage the Three Phases
- Before – Planning and Preparing for the Agenda
- During – Keeping Members Focused and on Track
- After – Following Up with Notes and Check-ins on Actions
- Agenda Planning Exercise
DAY THREE
Develop the Team
- Types of Decisions and Strategies
- Use Key Questions to Facilitate Dialogue
- Identify and Analyze Goals and Factors
- Choosing the Right Process
- Team Exercise – Meeting for Results
- Perceptions and Behaviors Needed
- Developing Your Emotional Intelligence
- Prevention and Intervention Techniques
