By the end of the programme, participants will:
- Comprehend key concepts in problem-solving and decision-making frameworks to approach challenges effectively.
- Apply lateral thinking techniques to generate creative and innovative solutions.
- Utilize problem analysis methods to design and implement effective action plans.
- Build confidence in handling day-to-day challenges, making informed decisions, and addressing complex issues with clarity
DAY 1
Introduction to Problem Solving and Decision Making
- Overview of problem-solving and decision-making frameworks
- Importance of structured idea generation and creative thinking
- Assessing your creative potential and cognitive flexibility
- Techniques to enhance brain development for better problem-solving
- Practical exercises for idea generation
DAY 2
Creative Problem-Solving Process
- Introduction to the Problem-Solving Process
- The Problem Solving Wheel as a structured approach
- Seven principles of Creative Thinking for innovative solutions
- Decision-making devices and their application
- Real-world Case Study and group discussion
DAY 3
Analytical Approaches and Thinking Strategies
- Pareto Analysis and its application in prioritizing issues
- Edward De Bono’s Six Thinking Hats for productive thinking
- Approaches to adaptive thinking: Evans and Russell’s response to change
- Active listening and effective questioning techniques for problem identification
- Group discussion and application exercises
DAY 4
Structured Problem-Solving and Techniques
- Techniques for structuring and presenting ideas effectively
- Kepner and Tregoe’s Rational Problem Solving Approach
- Chang & Kelly’s six-step approach to systematic problem solving
- Brainstorming techniques and collaborative idea generation
- Case study application: structuring and resolving complex business problems
DAY 5
Advanced Creativity and Action Planning
- Tony Buzan’s ‘Mind Mapping’ approach for issue analysis
- The eight types of creativity and their role in innovation
- Creative Focus techniques to maintain clarity and direction in problem-solving
- Setting expectations and aligning goals for training outcomes
- Course review, reflection, and development of Personal Action Plan for future problem-solving challenges
