By the end of this programme, participants will be able to:
- Define what makes a successful team and apply strategies to optimize team performance and engagement.
- Effectively manage team performance and cultivate a high-performing team aligned with organizational goals.
- Evaluate different management styles and adapt them to suit varying team dynamics for enhanced outcomes.
- Assess team effectiveness using appropriate criteria and implement strategies to measure and track team progress.
- Develop the skills to lead and motivate teams, fostering an environment of continuous growth and achievement.
- Strengthen personal leadership capabilities, applying diverse management techniques to maximize team potential.
DAY 1
Foundations of Team Dynamics
- Understanding Team Dynamics: Explore how teams function, setting expectations, and ensuring equal stakeholding for all team members.
- Building a Cohesive Team: Techniques for achieving agreement on goals and methods. Learn how to coordinate team efforts for smooth operation while embracing the strengths of individual team members.
- The Role of Management: Explore the expectations of management and the different management styles (autocratic, laissez-faire, participative). Understand when each style is most effective.
- The Three Core Elements of Management: Learn about the key responsibilities: managing tasks, teams, and individuals.
- Video Session: Case study on team dynamics and leadership styles.
DAY 2
Team Building in Action
- Effective Team Building: Understand the four stages of successful team building. Learn to measure team effectiveness using both tangible and intangible tools.
- Understanding Motivation and Priorities: Discover the personal motivators of team members and how to prioritize individual and collective goals.
- Belbin’s Team Roles: Dive into Belbin’s model to understand how individuals contribute to team roles and enhance team functionality.
- Interactive Exercises: Practical activities to reinforce team-building concepts.
- Video Session: Real-world examples of successful team building.
DAY 3
The Modern Supervisor and Leadership
- The Supervisor’s Role in the Organization: Learn the key responsibilities and positioning of a supervisor within a team structure.
- Authority vs. Responsibility: Understand the balance between a supervisor’s authority and responsibility.
- Five Key Areas of Team Supervision: Leadership, communication, organization, planning, and control.
- Effective Team Leadership: Master the GRIPS Model of leadership and understand how to align task, team, and individual needs for optimal performance.
- SMART Goals: Set specific, measurable, achievable, relevant, and time-bound goals.
- Interactive Exercises: Leadership practice and feedback.
- Video Session: Supervisor success stories and challenges.
DAY 4
Communication and Performance Management
- Effective Communication: Strengthen briefing skills and refine overall communication to drive team success.
- Assertiveness in Leadership: Learn techniques to be assertive in challenging situations and overcome barriers to assertiveness.
- Facilitation Techniques: Master the “Magnificent Seven” facilitation techniques for engaging and guiding teams.
- Providing Feedback: Develop skills for delivering constructive feedback and managing team performance.
- Training and Coaching: Build skills in training and coaching to empower team development.
- Minimizing Risk: Learn a five-step process for reducing risks in team dynamics and performance.
- Interactive Exercises: Practical communication and performance management scenarios.
- Video Session: Tips on managing performance and coaching for success.
