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crisis business continuity management

Crisis & Business Continuity Management

This course provides a comprehensive approach to identifying, assessing, and managing crises in various organizational contexts. Topics include risk assessment, crisis communication, incident response planning, and business continuity frameworks. Through interactive sessions and case studies, participants will gain practical skills to ensure their organizations remain resilient and operational during disruptions.

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Who Should Attend?​

This programme is ideal for Managers, Supervisors, Business Continuity Managers, Risk Management Professionals, Emergency Response Coordinators, Executives & Senior Leaders and Officers and those responsible for contingency planning and crisis management.

Benefits of Attending​

By attending this programme, participants will learn to identify potential risks, develop crisis response plans, and implement business continuity strategies. The course equips attendees with tools to protect assets, minimize downtime, and maintain operations during unforeseen events.

Learning Objectives

By the end of the workshop delegates will:Be able to handle effectively the human behaviour issues that arise during and after serious incidents.Be able to lead or contribute significantly to their organisation’s capability for surviving serious events.Be able to produce a business continuity plan, which is both practical and able to be implemented.Be able to provide an effective crisis management plan, fit-for-purpose predefined and documented framework.

By the end of the programme, participants will be able to:

  • handle effectively the human behaviour issues that arises during and after serious incidents
  • lead or contribute significantly to their organization’s capability for surviving serious events
  • have an overall understanding of continuity management lifecycle
  • know how to establish the organizational framework required to enable their continuity plans
  • implement an effective crisis management structure within their organisation

DAY 1

  • Risk Assessment & Business Impact Analysis
    • Understanding the need for a business continuity programme
    • Purpose and importance of a Business continuity plan
    • Overview of the business continuity management life cycle
  • Risk Management
    • Introduction to risks, threats, exposures, impacts and risk assessment methods
  • Typical business risks and coping strategies
  • Requirements and strategies
    • Conducting a business continuity risk assessment
    • Conducting a business impact analysis

DAY 2

  • Successful strategies for business continuity planning
  • Elements of contingency planning
  • Assessing vulnerability
    • Initial response & assessment
    • Mitigating risk- Reducing impact
    • Recovering computer systems
    • Business resumption
  • Planning for service continuity
    • Resource provisioning
    • Business resumption
  • Practical exercise

DAY 3

  • Implementation & Operation
    • Roles of business impact analysis and business continuity strategy
    • Roles and responsibilities of business continuity plan implementation teams
    • Implementation phases: initial response and notification, problem assessment, disaster declaration and escalation, recovery and resumption, and normalization
  • Business Issues and risk identification
  • Cost effective risk management
  • Impact on business related areas

DAY 4

  • Communicating plans
  • Maintaining plans
    • Importance of business continuity plan maintenance
    • Components of BC plan maintenance: change management, periodic testing, regular training, periodic auditing
  • Emergency management – Emergency response plan
  • Human behaviour

DAY 5

  • Delegation
  • Crisis Management
    • Crisis communication plan
  • Unforeseen Consequence
  • Recommendations for effective business continuity plan change management
  • Designing and implementing an Awareness and Training programme
    • Testing and exercising business continuity plans
    • Maintaining and administering the plans
  • Case studies

Upcoming Courses

2025

- August

Date Location Price   
august 18 - august 22Kuala Lumpur, malaysia£4,685.00 Book Now

- October

Date Location Price   
october 05 - october 09Doha, qatar£4,685.00 Book Now

2026

- May

Date Location Price   
may 04 - may 08Dubai, UAE£4,685.00 Book Now

- August

Date Location Price   
august 17 - august 21Kuala Lumpur, malaysia£4,685.00 Book Now

- October

Date Location Price   
october 04 - october 08Doha, qatar£4,685.00 Book Now

Learn More about this course

Business Case

Effective crisis management and business continuity planning are essential for minimizing operational risks and ensuring resilience. This course equips organizations with the knowledge and tools to maintain stability during crises, protect assets, and uphold their reputation, resulting in sustained operational success and stakeholder confidence.
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Technical Consultancy Limited

Technical Consultancy Limited is a member of MTCTCL Consulting Group Limited. TCL Ltd provides technical consultancy and training services to companies in the oil, gas, engineering & petrochemical industry.
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Run this course in-house​

MTCTCL's customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

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Please submit your details and a member of our team will contact you soon.

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