By the end of this programme, participants will:
- Understand the importance of emotion management as a key component of managerial skills.
- Explore the principles of emotional and social intelligence.
- Gain insight into emotional intelligence as a psychological concept.
- Develop more effective communication skills with measurable results.
- Enhance personal and professional relationships through improved emotional intelligence.
- Reduce stress by learning techniques to manage their emotions and those of others.
Day 1
Understanding Emotional Intelligence
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- Defining Emotional Intelligence Quotient (EQ)
- Exploring Intrapersonal and Interpersonal Skills
- Emotional Intelligence in Professional Environments
- Understanding Personality Differences for Team Innovation
- Removing Barriers to Teamwork with EQ
- Cultivating Teamwork for Managerial Success
Day 2
Developing Emotional Skills
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- Key Competencies of Emotional Intelligence
- Recognizing and Managing Personal Emotions
- Conducting Accurate Self-Assessments for Growth
- Identifying Strengths and Weaknesses
- Building Self-Confidence: Recognizing Value and Capabilities
- Fostering Trustworthiness for Organizational Impact
Day 3
Applying Emotional Skills
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- Increasing Awareness of Emotional Expressions
- Emotional Impact on Decision-Making
- Generating Ideas and Solving Problems with Emotional Creativity
- Cultivating Emotional Imagination
- Achieving Goals Through Collaborative Efforts
- Managing Workplace Anger Effectively
Day 4
Becoming an Emotionally Intelligent Manager
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- Building and Leading High-Performance Teams
- Enhancing Active Listening and Persuasive Communication
- Motivating and Guiding Teams Towards Success
- Leading and Managing Organizational Change
- Strengthening Professional Relationships
- Creating Synergy in Team Environments
Day 5
Leadership Strategies
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- Evaluating and Refining Your Leadership Style
- Adopting Accountable Leadership to Drive Performance
- Practicing Value-Based Leadership for People Management
- Collaborating to Achieve Shared Goals
- Transitioning from Delegation to Empowerment
- Creating and Implementing an Action Plan
