By the end of this programme, participants will be able to:
- Identify the role, responsibilities and competencies of a professional business analyst
- Understand what strategy is and why strategic analysis is important
- Identify the external and internal influences which affect a business
- Take account of the perspectives of different stakeholders
- Practice a range of business and system investigation, analysis and modelling techniques
- Learn the required stages for effective management of business change
- Understand the components of and evaluate improvements by means of a business case
