By the end of this programme, participants will be able to:
- Understand and apply effective leadership styles and techniques.
- Communicate clearly and persuasively in various contexts.
- Develop active listening and feedback skills.
- Foster positive relationships and team dynamics.
- Manage conflicts and difficult conversations effectively.
DAY 1
Foundations of Leadership
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- Introduction to Leadership
- Definitions and importance
- Different leadership styles (transformational, transactional, servant leadership)
- Self-Assessment
- Leadership style assessment
- Identifying personal strengths and areas for growth
- Goal Setting for Leaders
- SMART goals framework
- Personal leadership development plan
DAY 2
Effective Communication Skills
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- The Communication Process
- Verbal and non-verbal communication
- Barriers to effective communication
- Active Listening Techniques
- Importance of listening in leadership
- Practicing active listening skills
- Constructive Feedback
- Giving and receiving feedback
- Techniques for providing constructive criticism
DAY 3
Building Interpersonal Skills
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- Emotional Intelligence (EI)
- Understanding EI and its importance in leadership
- Assessing personal EI
- Conflict Resolution
- Types of conflict in teams
- Strategies for resolving conflicts effectively
- Building Trust and Rapport
- Techniques to foster trust within teams
- Importance of authenticity in leadership
DAY 4
Team Dynamics and Collaboration
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- Understanding Team Roles
- The importance of diverse roles in teams
- Tools for identifying team member strengths (e.g., Belbin Team Roles)
- Facilitation Skills for Leaders
- Techniques for leading effective meetings
- Encouraging participation and collaboration
- Team Building Exercises
- Activities to enhance team cohesion
- Reflection on team dynamics
DAY 5
Leading Change and Influence
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- Leading Through Change
- Understanding change management principles
- Strategies for leading teams through transitions
- Influencing and Persuasion Techniques
- Building persuasive communication skills
- Ethical considerations in influence
- Action Planning and Course Wrap-Up
- Developing an action plan for applying learned skills
- Group discussion and feedback on the course experience
