By the end of this programme, participants will be able to:
- Plan and structure a meeting with a clear and effective agenda.
- Manage the three phases of a meeting—before, during, and after—with confidence.
- Apply tools and frameworks to facilitate productive and focused meetings.
- Handle challenging situations and difficult behaviors during meetings.
- Use strategies to foster engagement and manage group dynamics effectively.
- Utilize checklists, tools, and formats for both face-to-face and virtual meetings.
DAY 1
Foundations of Effective Meetings
Introduction to Meeting Effectiveness
- Understanding the purpose and value of meetings
- Identifying common challenges and setting meeting goals
Foundation Tools for Success
- Exploring roles: scribe, facilitator, and summary presenter
- Using checklists and frameworks for meeting preparation
Building Team Engagement
- Establishing team requirements for productive meetings
- Techniques for fostering collaboration and participation
- Practical Exercise: Conducting mini-meeting simulations to practice facilitation and role assignments
DAY 2
Managing the Three Phases of a Meeting
The Three Phases of a Meeting
- Before: Planning and preparing an effective agenda
- During: Keeping participants focused and on track
- After: Following up with notes and action item check-ins
Agenda Design and Execution
- Structuring agendas for clarity and purpose
- Prioritizing topics and managing time effectively
Tools for Virtual and Face-to-Face Meetings
- Adapting formats for in-person and virtual environments
- Leveraging technology to enhance meeting productivity
- Group Activity: Designing a sample meeting agenda and practicing phase management in a role-play scenario
DAY 3
Advanced Facilitation and Team Development
Facilitating Effective Dialogue
- Using key questions to drive productive discussions
- Exploring types of decisions and decision-making strategies
Handling Challenging Situations
- Identifying and managing difficult behaviors in meetings
- Applying prevention and intervention techniques
Developing Emotional Intelligence and Team Dynamics
- Understanding perceptions and behaviors for better facilitation
- Building trust and collaboration within teams
